How the Actually Sleeping process works

The process, one step at a time

1. Free consultation. A short form asks about your baby’s age, their sleep and what you’ve already tried. On the consultation, a sleep consultant talks it through with you. If the team doesn’t believe it can help, we tell you.
2. Intake. A detailed history covering how your baby falls asleep, what happens at every wake-up, feeding, naps, the room setup, any reflux or medical notes, prematurity and your own non-negotiables.
3. Your plan. Dr. Sam writes it personally. It sets out the bedtime routine, how to respond to wake-ups, night feeding and the nap schedule, and it is built for your baby rather than drawn from an age-band template.
4. Bootcamp ahead of Night 1. In-depth coaching before you start the plan, so you know precisely what to do at each moment and walk into the first night completely confident. We coach the parent, not only the baby.
5. Nights 1–7. You report each day on how things went, and your coach responds with adjustments.
6. Naps. Typically the toughest piece and the last to settle. We coach them, with no time limit, until they are solid.
7. Graduation. First seven sleep-throughs, followed by 14+ nights in a row.

What we are not

We aren’t a course, a PDF or an app, and we don’t use “cry it out” or “wait it out.” What sets us apart is daily accountability from real people who have watched the same pattern play out in hundreds of babies.

Safe sleep always comes first. Every plan follows the American Academy of Pediatrics safe-sleep guidance: on the back, in a crib or bassinet, on a firm flat surface with nothing loose. Your pediatrician stays the authority on your baby’s health.

The 14-Day Sleep Guarantee (as written in our Terms of Service): “We guarantee that your baby will sleep 8–12 hours through the night within 14 days of consistent, correct implementation of your sleep plan.” Should that not happen, the family is refunded in full.

• When a baby is under 10 weeks old, the 14-day clock begins on their 10-week birthday. Families are welcome to start earlier, since foundations are laid from the newborn stage.
• Your custom plan sets how night feeds are handled, based on your baby’s age.
• We coach naps and night wake-ups with no time limit until they are solid (the Naps & Wake-Ups Guarantee, which is a commitment to continued support rather than a refund).